Configure and Establish
Normalize the portfolio, define authorized offers and contact rules, configure the agent, test workflows, and establish baseline measurements.
Three-Month Proof of Concept
Prove the Resolution Economics.
Launch a controlled AI voice program against a defined portfolio, measure completed outcomes, and establish the operating case for autonomous debt resolution.
Focused · Measurable · Autonomous90 Days
From portfolio assessment through performance review.
The Pilot Journey
Three Months. Three Clear Objectives.
The pilot is structured to establish a baseline, improve the resolution strategy, and determine whether the economics support a broader deployment.
Operate and Optimize
Run controlled outreach, evaluate conversations and objections, refine strategies, and measure promises against completed payments.
Validate and Plan
Confirm performance, analyze unit economics, document lessons, and design the next-stage portfolio program.
What’s Included
A Complete Pilot Program.
ZeroBalanz manages the operating design around the AI agent so the pilot measures a real resolution workflow—not a disconnected technology demonstration.
Portfolio Configuration
Account mapping, eligibility rules, placement strategy, contact windows, and campaign structure.
Negotiation Design
Approved offers, settlement boundaries, payment-plan options, stop conditions, and conversation paths.
Performance Review
Interaction outcomes, payment performance, cost analysis, optimization findings, and expansion recommendations.
Measure What Matters
Outcomes Over Activity.
The pilot focuses on the economics and quality of completed resolutions rather than celebrating call volume by itself.
01Right-Party Contact
02Resolution Rate
03Promise Completion
04Dollars Recovered
05Cost per Resolution
06Calls per Resolution
07Autonomous Completion
08Opt-Outs and Complaints
Pilot Fit
Start With the Right Portfolio.
The strongest proof of concept uses a defined account population, clear settlement authority, usable contact data, and enough volume to produce meaningful results.
Strong Pilot Candidates
- Defined Consumer-Debt Portfolio
- Documented Account Ownership
- Approved Negotiation Parameters
- Reliable Contact Information
- Meaningful Test Volume
Customer Responsibilities
- Provide Aggregate Portfolio Data
- Approve Scripts and Offers
- Confirm Applicable Requirements
- Support Account and Payment Integration
- Participate in Performance Reviews
Pilot Scorecard
Build the Evidence as We Operate.
The scorecard is defined before launch, populated throughout the three-month program, and used to decide whether the economics support expansion.
BaselineCurrent Recovery Performance
Month 01Controlled Launch
Month 02Optimization Readout
Month 03Expansion Decision
MeasureResolution and Contact
MeasureKept-Payment Rate
MeasureCost per Resolution
MeasureComplaints and Opt-Outs
ZeroBalanz performance results will be published only after a completed program produces supportable data. No placeholder metrics are presented as outcomes.
Find Out if Your Portfolio Is Ready.
Complete a short assessment and ZeroBalanz will recommend the right pilot structure based on your account volume, portfolio age, average balance, and resolution objectives.
Start the Portfolio Assessment